Customer service that delights customers and drives costs down.
Get started with CDA
Every CDA engagement begins with an honest, accurate assessment of where your business sits in the marketplace in terms of capabilities and performance.
Analytics Review
A thorough review of your business helps create a baseline to map short- and long-term performance goals.
Custom Plan of Attack
This is your roadmap for success, the who, what, when, and how; we'll help you chart the details so you can get to market faster, with fewer costs and less risk.
Team Capability Assessment
We map team responsibilities to best execute your custom plan.
Technology Stack Review
We’ll make sure your tech is working for you and keeping you on course.
Technology and Partner Recommendations
After all analyses and planning are done, we’ll assess your best partners and what technology you need to accelerate your business.
You decide your level of engagement with CDA.
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DIY
Do it yourself
We create a custom plan of attack and you go to work — at your own pace.
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DIY+
Do it yourself + our help
We lean in to complement your team where needed.
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DIFY
Do it for you
We take the lead, executing and launching your program.
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DIWY+
Do it with you
Once your program is in place, we provide the guidance & insights you need to optimize results.
Select Technology Partners
Let's get started
Get in touch with us for a FREE consultation, and we’ll walk you through all the ways CDA and Shopify can help you accelerate your business.