Zippo

 

Case Study Overview

This case study highlights how Zippo was able to accelerate revenue results, better connect with their customer and enhance the Brand... all while reducing cost and operational complexity at the same time. 
 
Access the full case study below to learn about how this iconic global company achieved these stellar results: 

 

Organization is focused on building business practices and methods to better connect with customers to build the Zippo brand and business versus being constrained by technology

 

Methods, practices and technologies introduced through this project are being adopted and expanded across the organization, leading to streamlined business capabilities and greater results

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